Current Vacancies

Field Service Engineer- Plant and Agricultural 

 

The role: 

Machine Serve is a well-established business in beautiful rural Devon, specialising in the sales and servicing of plant and agricultural machinery. We are looking for an experienced Field Service Engineer to join our growing team. You will be working from a van on customer sites across the South West region, and in our workshop. We are proud to supply and service leading brands. 

A typical day could see you in the workshop repairing a digger for a customer, or driving to a site to fit a flail.  

We are a small team and this is a great opportunity for someone who enjoys both the challenges of a busy workshop and the variety of being out on the road resolving customer issues. 

 

Who we are:

We are a forward-thinking, passionate and driven business where every member of the team makes a real difference. Our customers know they can rely on us for excellent service, comprehensive knowledge, and genuine care for what we do. We take pride in supporting the construction and agricultural industries, and it is our mission to offer the best products and the best after-care for those products, at honest and competitive prices.    

 

Key responsibilities will include: 
 

  • Carrying out servicing on small and large plant machinery, for example anything from a plate compactor to a 13T slew. 

  • Carrying out machinery hydraulic, electric, mechanical diagnostics and repairs. 

  • Solving and instigating the fitting of attachments on machines involving complex hydraulics, electrics and fabrication, including welding. 

  • Representing Machine Serve on customer sites repairing and servicing machinery, and giving the high level of customer service we have built our reputation on.  

 

About you: 

  • You will be an experienced Field Service Engineer. 

  • You will be confident in your own abilities and decision-making. 

  • You will be able to understand and navigate modern vehicle computing technology. 

  • You will be able to understand hyd and el schematic drawings to assist in procedure for diagnostics.  

  • You will need to have some previous experience of fabrication, including welding. 

  • You will be a driven, self-motivated person who is able to plan, prioritise and manage their own workload. 

  • You will be an enthusiastic team-player. 

  • You will have excellent customer service skills. 

  • You will have a current driving license. 

 

Benefits: 

  • Competitive salary, dependent on experience. 

  • Performance-related bonuses. 

  • Pension scheme. 

  • Team-building activities and treats. 

  • Use of a company van to travel between customer sites. 

 

We’re continuing to deliver services for our customers during the COVID-19 pandemic, and our fantastic team are at the heart of making that happen. This does mean that we are doing things a bit differently at the moment, and we have taken precautions to make our workplace as safe as possible during this pandemic.  

This is a full-time, permanent post working 8am-5pm, Monday to Friday plus Saturday mornings on a rota. Overtime will be required during busy times. 

To apply, please email your CV and a cover letter to nikki@machineserve.co.uk. The closing date for this vacancy is Friday 5th March 2021. 

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